This Privacy Policy explains how BookitEazy (“we”, “us”, “our”) collects, uses, discloses, stores, and protects your information when you access or use our website, platform, and services (the “Service”).
It also describes your privacy rights and how applicable data protection laws protect you.
By using BookitEazy, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
Interpretation
Words with capitalized initials have meanings defined below, regardless of whether they appear in singular or plural form.
Definitions
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Account – A unique account created for you to access BookitEazy.
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Affiliate – Any entity that controls, is controlled by, or is under common control with BookitEazy.
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Company – Refers to BookitEazy (“We”, “Us”, or “Our”).
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Cookies – Small files stored on your device to improve website functionality.
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Country – Refers to the country in which BookitEazy operates.
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Device – Any device capable of accessing the Service.
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Personal Data – Information that identifies or relates to an identifiable individual.
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Service – The BookitEazy website and platform.
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Service Provider – Third-party entities that process data on our behalf.
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Third-Party Social Media Service – Social platforms used for login or registration.
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Usage Data – Data collected automatically during use of the Service.
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Website – The official BookitEazy website.
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You – The individual or legal entity using the Service.
2. Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may collect the following information:
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Full name
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Email address
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Phone number
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Billing and contact address
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Account credentials
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Event and ticketing details
Usage Data
Usage Data is collected automatically and may include:
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IP address
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Browser type and version
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Pages visited and session duration
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Device identifiers
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Operating system and diagnostics
3. Information from Third-Party Social Media Services
You may register or log in using third-party services such as Google or Facebook.
If you do so, we may collect information associated with your social media account, subject to your privacy settings on those platforms.
4. Tracking Technologies and Cookies
BookitEazy uses Cookies and similar tracking technologies to enhance user experience.
Cookies We Use
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Essential Cookies – Authentication and security
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Consent Cookies – Remember cookie preferences
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Functionality Cookies – Store login and language preferences
You can disable Cookies through your browser settings; however, some features of the Service may not function properly.
5. Use of Your Personal Data
We use Personal Data to:
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Provide and maintain the Service
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Manage user accounts
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Process ticket bookings and payments
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Send confirmations, updates, and notifications
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Provide customer support
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Send marketing communications (opt-out available)
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Improve services and user experience
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Detect fraud and maintain security
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Comply with legal obligations
6. Sharing of Your Personal Data
Your Personal Data may be shared:
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With Service Providers for platform operations
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With Event Organizers for event fulfillment
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With Affiliates and business partners
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During mergers, acquisitions, or asset sales
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With law enforcement where legally required
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With your explicit consent
7. Retention of Personal Data
We retain Personal Data only for as long as necessary to:
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Provide and maintain the Service
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Comply with legal and regulatory requirements
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Resolve disputes
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Enforce agreements
Usage Data may be retained for analytics and security purposes.
8. Transfer of Personal Data
Your information may be processed outside your country of residence.
We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
9. Your Data Protection Rights
Depending on your location, you may have the right to:
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Access your Personal Data
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Correct inaccurate data
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Request deletion of your data
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Restrict processing
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Object to processing
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Withdraw consent at any time
Requests can be made via account settings or by contacting us.
10. GDPR Compliance (EU Users)
If you are located in the European Economic Area (EEA), BookitEazy processes Personal Data under the following legal bases:
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Performance of a contract
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Legal obligation
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Legitimate interests
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Consent
GDPR Rights Include:
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Right to access
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Right to rectification
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Right to erasure
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Right to restriction
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Right to data portability
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Right to object
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Right to withdraw consent
11. PDPA Compliance (Singapore)
In compliance with the Singapore Personal Data Protection Act (PDPA):
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Personal Data is collected and used only for lawful and reasonable purposes
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Consent is obtained unless permitted by law
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Users may request access, correction, or withdrawal of consent
Data Protection Officer (DPO):
📧 info@bookiteazy.com
12. India IT Act Compliance
BookitEazy complies with the Information Technology Act, 2000 and the IT Rules, 2011.
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Sensitive Personal Data is collected only when necessary
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Reasonable security practices are implemented
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Users may review, update, or request deletion of their data
13. Data Breach Notification
In the event of a personal data breach, BookitEazy will:
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Take immediate mitigation steps
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Notify affected users and authorities where required by law
14. Business Transactions
If BookitEazy is involved in a merger, acquisition, or asset sale, Personal Data may be transferred.
Users will be notified of any change in ownership or privacy practices.
15. Security of Your Personal Data
We use commercially reasonable security measures to protect Personal Data.
However, no method of transmission or storage is 100% secure, and absolute security cannot be guaranteed.
16. Children’s Privacy
BookitEazy does not knowingly collect Personal Data from children under the age of 13.
If such data is identified, it will be deleted promptly.
17. Links to Third-Party Websites
Our Service may contain links to third-party websites.
BookitEazy is not responsible for the content or privacy practices of those websites.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page, and continued use of the Service indicates acceptance of the updated policy.
19. Contact Us
For privacy-related questions, data requests, or complaints, contact us at:
